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THE TEAM
London Rock Partners is a synergy. A network of experts who are renowned individually in their respective fields but work together to bring over a century of global experience to your business. We are here to turn your hotel performance goals into improved and measured outcomes.
LONDON ROCK PARTNERS
NAVEED KHAN
Co-founder & Chief Operating Officer
Chief Operating Officer responsible for delivering operational excellence across hotel leadership teams, Naveed has established a reputation for himself with his work throughout the UK, Europe, the Americas and Africa. His background spanning in-house and hotel management roles across branded, independent, limited, full service and resort properties has given him the innate understanding of the complexities of the hotel revenue and operating systems make him a key player in the hospitality landscape. Former company representation includes Kew Green Hotels Ltd and the Eclipse Hotels Group and most recently he was a Operations Director of Michels & Taylor Ltd team where he spent more than five years providing invaluable Operational management support and leadership for a large portfolio of hotels across all segments. As we enter the third year of London Rock Partners Naveed plays a key role is understanding owner objectives and supporting in achieving them through clear leadership.
Chief Operating Officer responsible for delivering operational excellence across hotel leadership teams, Naveed has established a reputation for himself with his work throughout the UK, Europe, the Americas and Africa. His background spanning in-house and hotel management roles across branded, independent, limited, full service and resort properties has given him the innate understanding of the complexities of the hotel revenue and operating systems make him a key player in the hospitality landscape. Former company representation includes Kew Green Hotels Ltd and the Eclipse Hotels Group and most recently he was a Operations Director of Michels & Taylor Ltd team where he spent more than five years providing invaluable Operational management support and leadership for a large portfolio of hotels across all segments. As we enter the third year of London Rock Partners Naveed plays a key role is understanding owner objectives and supporting in achieving them through clear leadership.
CLARE ANNA
Co-founder & Chief Commercial Officer
Renowned for her business acumen and her ability to drive high performing commercial teams, Clare has garnered a track record in developing very efficient sales, marketing, PR and revenue management initiatives. With vast experience in both in-house and hotel management roles, Clare was the Regional Director of Sales for De Vere Venues before moving into a group role as the Group Director of Agency Sales for The Principal Hotel Company. Most recently she was the Commercial Director for Michels & Taylor, responsible for driving top line revenue performance via the commercial triangle of sales, marketing and revenue. Her success has earned her the reputation for consistently transforming the results of underperforming hotels. Now into the third year of trading as London Rock Partners her skill set has extended to a wider operational knowledge of hospitality assets.
Renowned for her business acumen and her ability to drive high performing commercial teams, Clare has garnered a track record in developing very efficient sales, marketing, PR and revenue management initiatives. With vast experience in both in-house and hotel management roles, Clare was the Regional Director of Sales for De Vere Venues before moving into a group role as the Group Director of Agency Sales for The Principal Hotel Company. Most recently she was the Commercial Director for Michels & Taylor, responsible for driving top line revenue performance via the commercial triangle of sales, marketing and revenue. Her success has earned her the reputation for consistently transforming the results of underperforming hotels. Now into the third year of trading as London Rock Partners her skill set has extended to a wider operational knowledge of hospitality assets.
SYED ZAIDI
Managing Director
Syed has a proven track record in delivering operational excellence with more than 15 years hospitality experience - most recently as the Global Director of Operations for Eclipse Hotels where he led the operational efforts of more than 14 properties across the UK, Europe and North America. Prior to this he was a Cluster General Manager, working across branded and independent hotel groups.
He is renowned for nurturing a supportive team environment, whilst driving focus on operational delivery, effectiveness, and profitability. He will support the London Rock Partner’s team in their quest for operational excellence across their portfolio of hotels.
Syed has a proven track record in delivering operational excellence with more than 15 years hospitality experience - most recently as the Global Director of Operations for Eclipse Hotels where he led the operational efforts of more than 14 properties across the UK, Europe and North America. Prior to this he was a Cluster General Manager, working across branded and independent hotel groups.
He is renowned for nurturing a supportive team environment, whilst driving focus on operational delivery, effectiveness, and profitability. He will support the London Rock Partner’s team in their quest for operational excellence across their portfolio of hotels.
ALEXANDRA WHITMORE
Sales Director
With a glamorous list of hotel projects behind her, Alexandra has wide varying experience within the commercial hospitality industry.
Having represented several hotel and event brands, including De Vere, Champneys Health Resorts and Countrywide Hotels Group, Alexandra is well versed in the dynamics of sales and offers a highly adaptable approach to her work.
With a glamorous list of hotel projects behind her, Alexandra has wide varying experience within the commercial hospitality industry.
Having represented several hotel and event brands, including De Vere, Champneys Health Resorts and Countrywide Hotels Group, Alexandra is well versed in the dynamics of sales and offers a highly adaptable approach to her work.
SIMON WILSON
Finance Director
Simon is a professional with over three decades of diverse managerial experience across various industries. Simon was the Financial Planning & Analysis Manager at Village Hotels, where he led operational reporting, budgeting, and forecasting initiatives, showcasing his strong system skills and financial acumen. Most recently he was the Financial Controller at Bespoke Hotels, where he managed a diverse finance operation for 27 hotels nationwide. Simon is renowned for his attention to detail, initiative, and effective communication across all levels of management and has joined London Rock Partners as our Finance Director.
Simon is a professional with over three decades of diverse managerial experience across various industries. Simon was the Financial Planning & Analysis Manager at Village Hotels, where he led operational reporting, budgeting, and forecasting initiatives, showcasing his strong system skills and financial acumen. Most recently he was the Financial Controller at Bespoke Hotels, where he managed a diverse finance operation for 27 hotels nationwide. Simon is renowned for his attention to detail, initiative, and effective communication across all levels of management and has joined London Rock Partners as our Finance Director.
NICOLE RAMSDEN
Group HR Manager
Nicole started her HR career in the military, Since leaving Nicole has worked in various HR hospitality projects. These projects required implementing processes and policies, training programmes, payroll, employee benefits, retention and organisation change. As part of the senior team at London Rock Partners, Nicole is highly focused on talent management & succession planning ensuring they are aligned with the company standards, delivering optimal business results. Nicole leads all Employee Relation issues across the group ensuring all direct reports are following company HR processes, adhering to employment law and developing them along the way. Nicole supports several General Managers across the group to deliver best practise improving performance and retention. Supporting multiple sites with monthly payroll ensuring agreed payroll procedures are followed including cost and final approvals for complex departments. Nicole has vast experience using various HRM Systems including Harri. Utilising the platforms to their full potential, streamlining compliance for better business outcomes.
Nicole started her HR career in the military, Since leaving Nicole has worked in various HR hospitality projects. These projects required implementing processes and policies, training programmes, payroll, employee benefits, retention and organisation change. As part of the senior team at London Rock Partners, Nicole is highly focused on talent management & succession planning ensuring they are aligned with the company standards, delivering optimal business results. Nicole leads all Employee Relation issues across the group ensuring all direct reports are following company HR processes, adhering to employment law and developing them along the way. Nicole supports several General Managers across the group to deliver best practise improving performance and retention. Supporting multiple sites with monthly payroll ensuring agreed payroll procedures are followed including cost and final approvals for complex departments. Nicole has vast experience using various HRM Systems including Harri. Utilising the platforms to their full potential, streamlining compliance for better business outcomes.
HOWARD EGGLESTON
Restaurant & Bars Advisor
Bringing some of the UK’s best F&B expertise to the table is Howard Eggleston, London Rock Partners Restaurants & Bars Advisor.
Howard has owned and operated an impressive portfolio of hospitality venues over a vocation spanning three decades and today is the owner and director of the RHPD Group. The hospitality division of the RHPD Group features the award-winning Tomahawk Steakhouse, RIO Brazilian Steakhouse and Pollo-to-Go takeaway and restaurants across the country.
A multi-concept, multi-site operator, Howard’s unparalleled process for sourcing, developing and opening venues is to a standard that the industry aspires, with high effectivity projects taking shape in an impeccably streamlined manner.
He joins London Rock Partners an advisor and collaborator across several projects. His F&B industry leading expertise is in perfect synergy with the hotel capabilities across the London Rock Partner network and will continue to support the ongoing expansion of our client portfolio.
Bringing some of the UK’s best F&B expertise to the table is Howard Eggleston, London Rock Partners Restaurants & Bars Advisor.
Howard has owned and operated an impressive portfolio of hospitality venues over a vocation spanning three decades and today is the owner and director of the RHPD Group. The hospitality division of the RHPD Group features the award-winning Tomahawk Steakhouse, RIO Brazilian Steakhouse and Pollo-to-Go takeaway and restaurants across the country.
A multi-concept, multi-site operator, Howard’s unparalleled process for sourcing, developing and opening venues is to a standard that the industry aspires, with high effectivity projects taking shape in an impeccably streamlined manner.
He joins London Rock Partners an advisor and collaborator across several projects. His F&B industry leading expertise is in perfect synergy with the hotel capabilities across the London Rock Partner network and will continue to support the ongoing expansion of our client portfolio.
TASNEEM BUITENDIJK
Director of Operational Effectiveness
A highly experienced professional with more than 22 years hospitality experience, Tasneem has proven to deliver operational excellence at every turn throughout a very varied career within the industry.
Most recently she was the Director of Operations for the 4C Hotel Group – leading the operations of 11 properties across the UK and Africa and prior to this she excelled in roles as a General Manager, F&B team leadership, project management and support and many more.
A highly experienced professional with more than 22 years hospitality experience, Tasneem has proven to deliver operational excellence at every turn throughout a very varied career within the industry.
Most recently she was the Director of Operations for the 4C Hotel Group – leading the operations of 11 properties across the UK and Africa and prior to this she excelled in roles as a General Manager, F&B team leadership, project management and support and many more.
MARK SHEA
Property Advisor
With over 25 years’ experience providing cost and project management support to clients in the hospitality sector, Mark has worked with major brands and operators including Jumeirah, Fairmont Raffles, Intercontinental and Accor amongst others across the UK, Europe and Middle East regions.
Prior to this Mark led the hospitality sector for the UK, Europe & Middle East for two major consultancies. Mark has been recently engaged by Allied London to provide cost management services for the conversion and refurbishment of the existing Old Granada Studios in Manchester. This conversion will provide a 176 key Mollies Hotel & Diner together with a Soho House private members club.
With over 25 years’ experience providing cost and project management support to clients in the hospitality sector, Mark has worked with major brands and operators including Jumeirah, Fairmont Raffles, Intercontinental and Accor amongst others across the UK, Europe and Middle East regions.
Prior to this Mark led the hospitality sector for the UK, Europe & Middle East for two major consultancies. Mark has been recently engaged by Allied London to provide cost management services for the conversion and refurbishment of the existing Old Granada Studios in Manchester. This conversion will provide a 176 key Mollies Hotel & Diner together with a Soho House private members club.
BARRY SMITH
Director of Facilities
Barry is the Director of Facilities, offering expert advice and direction in health, safety and engineering across our portfolio of clients.
With 27 years of diverse experience across various sectors, most recently at Adventure Parc Snowdonia, his technical expertise covers ADIPS, F-Gas regulations, electrical wiring regulations, and environmental legislation.
As a qualified professional in Electrical/Electronic and Mechanical Engineering, Barry excels in capital project management from concept to completion. NEBOSH and IOSH health and safety qualified, he collaborates with regulatory authorities and develops safe systems of work, standard operating procedures, and risk assessments.
Barry is the Director of Facilities, offering expert advice and direction in health, safety and engineering across our portfolio of clients.
With 27 years of diverse experience across various sectors, most recently at Adventure Parc Snowdonia, his technical expertise covers ADIPS, F-Gas regulations, electrical wiring regulations, and environmental legislation.
As a qualified professional in Electrical/Electronic and Mechanical Engineering, Barry excels in capital project management from concept to completion. NEBOSH and IOSH health and safety qualified, he collaborates with regulatory authorities and develops safe systems of work, standard operating procedures, and risk assessments.
CLAIRE CADDICK
Spa Specialist
Claire joins the London Rock Partners team as a spa specialist, bringing with her vast experience in the luxury of spa management. She’s the founder of Tribe 217, a distinctive brand in the industry and will play a pivotal role in the development of spa offerings across the client collection.
Claire joins the London Rock Partners team as a spa specialist, bringing with her vast experience in the luxury of spa management. She’s the founder of Tribe 217, a distinctive brand in the industry and will play a pivotal role in the development of spa offerings across the client collection.
HAMZA NABI
Operational Effectiveness
With a reputable history running the operations of independent hotels and a number within the Hilton and IHG group throughout London and the UK, Hamza’s most notable contribution to the hotel industry was his tenacity during the global pandemic. The support that he offered hotels was invaluable. Hamza has been key to driving staff retention and employee engagement within the London Rock Partners portfolio of clients - ensuring that we balance talent retention with new and innovative appointments. Hamza is also responsible for driving tech related solutions into daily hotel operations to drive maximum operational efficiency across all departments.
With a reputable history running the operations of independent hotels and a number within the Hilton and IHG group throughout London and the UK, Hamza’s most notable contribution to the hotel industry was his tenacity during the global pandemic. The support that he offered hotels was invaluable. Hamza has been key to driving staff retention and employee engagement within the London Rock Partners portfolio of clients - ensuring that we balance talent retention with new and innovative appointments. Hamza is also responsible for driving tech related solutions into daily hotel operations to drive maximum operational efficiency across all departments.
NAVEED KHAN
Co-founder & Chief Operating Officer
Chief Operating Officer responsible for delivering operational excellence across hotel leadership teams, Naveed has established a reputation for himself with his work throughout the UK, Europe, the Americas and Africa. His background spanning in-house and hotel management roles across branded, independent, limited, full service and resort properties has given him the innate understanding of the complexities of the hotel revenue and operating systems make him a key player in the hospitality landscape. Former company representation includes Kew Green Hotels Ltd and the Eclipse Hotels Group and most recently he was a Operations Director of Michels & Taylor Ltd team where he spent more than five years providing invaluable Operational management support and leadership for a large portfolio of hotels across all segments. As we enter the third year of London Rock Partners Naveed plays a key role is understanding owner objectives and supporting in achieving them through clear leadership.
LET'S WORK TOGETHER
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