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THE TEAM
London Rock Partners is a synergy. A network of experts who are renowned individually in their respective fields but work together to bring over a century of global experience to your business. We are here to turn your hotel performance goals into improved and measured outcomes.
LONDON ROCK PARTNERS
NAVEED KHAN
Co-founder & Chief Operating Officer
Chief Operating Officer responsible for delivering operational excellence across hotel leadership teams, Naveed has established a reputation for himself with his work throughout the UK, Europe, the Americas and Africa. His background spanning in-house and hotel management roles across branded, independent, limited, full service and resort properties has given him the innate understanding of the complexities of the hotel revenue and operating systems make him a key player in the hospitality landscape. Former company representation includes Kew Green Hotels Ltd and the Eclipse Hotels Group and most recently he was a Operations Director of Michels & Taylor Ltd team where he spent more than five years providing invaluable Operational management support and leadership for a large portfolio of hotels across all segments. As we enter the third year of London Rock Partners Naveed plays a key role is understanding owner objectives and supporting in achieving them through clear leadership.
Chief Operating Officer responsible for delivering operational excellence across hotel leadership teams, Naveed has established a reputation for himself with his work throughout the UK, Europe, the Americas and Africa. His background spanning in-house and hotel management roles across branded, independent, limited, full service and resort properties has given him the innate understanding of the complexities of the hotel revenue and operating systems make him a key player in the hospitality landscape. Former company representation includes Kew Green Hotels Ltd and the Eclipse Hotels Group and most recently he was a Operations Director of Michels & Taylor Ltd team where he spent more than five years providing invaluable Operational management support and leadership for a large portfolio of hotels across all segments. As we enter the third year of London Rock Partners Naveed plays a key role is understanding owner objectives and supporting in achieving them through clear leadership.
CLARE ANNA
Co-founder & Chief Commercial Officer
Renowned for her business acumen and her ability to drive high performing commercial teams, Clare has garnered a track record in developing very efficient sales, marketing, PR and revenue management initiatives. With vast experience in both in-house and hotel management roles, Clare was the Regional Director of Sales for De Vere Venues before moving into a group role as the Group Director of Agency Sales for The Principal Hotel Company. Most recently she was the Commercial Director for Michels & Taylor, responsible for driving top line revenue performance via the commercial triangle of sales, marketing and revenue. Her success has earned her the reputation for consistently transforming the results of underperforming hotels. Now into the third year of trading as London Rock Partners her skill set has extended to a wider operational knowledge of hospitality assets.
Renowned for her business acumen and her ability to drive high performing commercial teams, Clare has garnered a track record in developing very efficient sales, marketing, PR and revenue management initiatives. With vast experience in both in-house and hotel management roles, Clare was the Regional Director of Sales for De Vere Venues before moving into a group role as the Group Director of Agency Sales for The Principal Hotel Company. Most recently she was the Commercial Director for Michels & Taylor, responsible for driving top line revenue performance via the commercial triangle of sales, marketing and revenue. Her success has earned her the reputation for consistently transforming the results of underperforming hotels. Now into the third year of trading as London Rock Partners her skill set has extended to a wider operational knowledge of hospitality assets.
CHARLES LILLEY
Non‑Executive Director
Charles Lilley brings nearly 40 years of experience in healthcare, technology, and the public sector. Over the years, he’s held senior roles in the NHS, worked with leading consultancies like KPMG and Deloitte, and served in executive positions at major FTSE 100 companies. He’s also an entrepreneur at heart, having founded and led several successful health tech ventures.
Charles has advised government at the highest levels, including contributing to a strategic review for Prime Minister Tony Blair and supporting the Cabinet Office on public sector reform. He’s passionate about using technology to improve healthcare and empower patients, and he’s built deep expertise in healthcare informatics, business strategy, and market development along the way.
At London Rock Partners, Charles brings a wealth of insight, a steady hand on governance, and a real enthusiasm for using tech to make a difference.
Charles Lilley brings nearly 40 years of experience in healthcare, technology, and the public sector. Over the years, he’s held senior roles in the NHS, worked with leading consultancies like KPMG and Deloitte, and served in executive positions at major FTSE 100 companies. He’s also an entrepreneur at heart, having founded and led several successful health tech ventures.
Charles has advised government at the highest levels, including contributing to a strategic review for Prime Minister Tony Blair and supporting the Cabinet Office on public sector reform. He’s passionate about using technology to improve healthcare and empower patients, and he’s built deep expertise in healthcare informatics, business strategy, and market development along the way.
At London Rock Partners, Charles brings a wealth of insight, a steady hand on governance, and a real enthusiasm for using tech to make a difference.
HELEN WILKINSON
Head of Sales
With over 15 years of experience in hotel sales, including senior leadership roles at both head office and property levels for highly reputable organisations, Helen possesses extensive expertise across all market segments. She combines a strategic perspective with a hands-on management approach to drive highly successful teams. In the past 7 years, she has also specialised in headhunting and recruiting top-tier hotel professionals for independent and chain hotels throughout the UK, focusing on both commercial and operational roles.
With over 15 years of experience in hotel sales, including senior leadership roles at both head office and property levels for highly reputable organisations, Helen possesses extensive expertise across all market segments. She combines a strategic perspective with a hands-on management approach to drive highly successful teams. In the past 7 years, she has also specialised in headhunting and recruiting top-tier hotel professionals for independent and chain hotels throughout the UK, focusing on both commercial and operational roles.
TASNEEM BUITENDIJK
Director of Operational Effectiveness
A highly experienced professional with more than 22 years hospitality experience, Tasneem has proven to deliver operational excellence at every turn throughout a very varied career within the industry.
Most recently she was the Director of Operations for the 4C Hotel Group – leading the operations of 11 properties across the UK and Africa and prior to this she excelled in roles as a General Manager, F&B team leadership, project management and support and many more.
A highly experienced professional with more than 22 years hospitality experience, Tasneem has proven to deliver operational excellence at every turn throughout a very varied career within the industry.
Most recently she was the Director of Operations for the 4C Hotel Group – leading the operations of 11 properties across the UK and Africa and prior to this she excelled in roles as a General Manager, F&B team leadership, project management and support and many more.
MAHMUT ASLAN
Director of Operations
Mahmut is an accomplished hospitality professional with over 20 years of experience in hotel operations and leadership. As Director of Operations he oversees the performance and strategic direction of the hotel, ensuring operational excellence, guest satisfaction, and financial performance across all properties. Known for his hands-on leadership style and results-driven approach, Mahmut specializes in streamlining operations, enhancing service quality, and implementing sustainable growth strategies. He works closely with general managers, brand partners, and ownership groups to align business goals and deliver consistent guest experiences.
Mahmut is an accomplished hospitality professional with over 20 years of experience in hotel operations and leadership. As Director of Operations he oversees the performance and strategic direction of the hotel, ensuring operational excellence, guest satisfaction, and financial performance across all properties. Known for his hands-on leadership style and results-driven approach, Mahmut specializes in streamlining operations, enhancing service quality, and implementing sustainable growth strategies. He works closely with general managers, brand partners, and ownership groups to align business goals and deliver consistent guest experiences.
FAISEL MAHMOOD
Head of Finance
Faisel Mahmood is a seasoned finance professional with extensive experience sector. As Head of Finance at LRP, he leads all financial operations, including budgeting, forecasting, strategic planning, and financial reporting across the group. With a strong focus on driving profitability and operational efficiency, Faisel works closely with senior leadership to support investment decisions, manage risk, and ensure regulatory compliance. His analytical approach and commercial insight have been instrumental in supporting sustainable growth and maximizing asset value.
Faisel Mahmood is a seasoned finance professional with extensive experience sector. As Head of Finance at LRP, he leads all financial operations, including budgeting, forecasting, strategic planning, and financial reporting across the group. With a strong focus on driving profitability and operational efficiency, Faisel works closely with senior leadership to support investment decisions, manage risk, and ensure regulatory compliance. His analytical approach and commercial insight have been instrumental in supporting sustainable growth and maximizing asset value.
ROXANNE MONGIE
Hotel Revenue Management Expert
With 20 years of international experience in the hospitality sector, Roxanne has successfully led the commercial performance for hotels across Southern Africa, the UAE, and London. She brings a robust skill set in total hotel revenue management, forecasting, budgeting, sales and marketing strategy, business analytics, and market analysis.
Roxanne's extensive career includes key roles such as Head of Commercial and Group Revenue & Distributions Manager at Lamington Group, where she developed best-in-class commercial practices. At Hilton London Heathrow Airport, as Commercial Director, she led the commercial function through competitive challenges. Additionally, she held the positions of Cluster Revenue Manager for Hilton SA & Namibia, driving KPI achievement and market share performance.
Roxanne's expertise in revenue management will be invaluable to us here at London Rock Partners.
With 20 years of international experience in the hospitality sector, Roxanne has successfully led the commercial performance for hotels across Southern Africa, the UAE, and London. She brings a robust skill set in total hotel revenue management, forecasting, budgeting, sales and marketing strategy, business analytics, and market analysis.
Roxanne's extensive career includes key roles such as Head of Commercial and Group Revenue & Distributions Manager at Lamington Group, where she developed best-in-class commercial practices. At Hilton London Heathrow Airport, as Commercial Director, she led the commercial function through competitive challenges. Additionally, she held the positions of Cluster Revenue Manager for Hilton SA & Namibia, driving KPI achievement and market share performance.
Roxanne's expertise in revenue management will be invaluable to us here at London Rock Partners.
SONYA YOUNG
Director of Operations
A seasoned Director of Operations with expertise in managing a diverse portfolio of hotels across the UK, Sonya has vast experience working with both global brands and independent owners. She excels in strategic leadership, operational and commercial management, and is deeply committed to customer-centric practices. She is passionate about team member engagement, development, and ensuring strong returns for stakeholders, constantly aligning operations with business goals.
A seasoned Director of Operations with expertise in managing a diverse portfolio of hotels across the UK, Sonya has vast experience working with both global brands and independent owners. She excels in strategic leadership, operational and commercial management, and is deeply committed to customer-centric practices. She is passionate about team member engagement, development, and ensuring strong returns for stakeholders, constantly aligning operations with business goals.
MARK SHEA
Property Advisor
With over 25 years’ experience providing cost and project management support to clients in the hospitality sector, Mark has worked with major brands and operators including Jumeirah, Fairmont Raffles, Intercontinental and Accor amongst others across the UK, Europe and Middle East regions.
Prior to this Mark led the hospitality sector for the UK, Europe & Middle East for two major consultancies. Mark has been recently engaged by Allied London to provide cost management services for the conversion and refurbishment of the existing Old Granada Studios in Manchester. This conversion will provide a 176 key Mollies Hotel & Diner together with a Soho House private members club.
With over 25 years’ experience providing cost and project management support to clients in the hospitality sector, Mark has worked with major brands and operators including Jumeirah, Fairmont Raffles, Intercontinental and Accor amongst others across the UK, Europe and Middle East regions.
Prior to this Mark led the hospitality sector for the UK, Europe & Middle East for two major consultancies. Mark has been recently engaged by Allied London to provide cost management services for the conversion and refurbishment of the existing Old Granada Studios in Manchester. This conversion will provide a 176 key Mollies Hotel & Diner together with a Soho House private members club.
CLAIRE CADDICK
Spa Specialist
Claire joins the London Rock Partners team as a spa specialist, bringing with her vast experience in the luxury of spa management. She’s the founder of Tribe 217, a distinctive brand in the industry and will play a pivotal role in the development of spa offerings across the client collection.
Claire joins the London Rock Partners team as a spa specialist, bringing with her vast experience in the luxury of spa management. She’s the founder of Tribe 217, a distinctive brand in the industry and will play a pivotal role in the development of spa offerings across the client collection.
AMAN DURRANI
Engineering & Facilities Director
Aman is a skilled hospitality engineer with a strong track record in improving hotel operations, safety, and guest satisfaction. He brings hands-on expertise in preventive maintenance, project management, and team leadership. Aman is known for delivering fast, effective results across major hotel brands.
Aman is a skilled hospitality engineer with a strong track record in improving hotel operations, safety, and guest satisfaction. He brings hands-on expertise in preventive maintenance, project management, and team leadership. Aman is known for delivering fast, effective results across major hotel brands.
YASIR MANZOOR
Property Director
Yasir oversees a diverse portfolio of assets across Central London and Regional UK. With more than a decade of experience in the real estate and hospitality sectors, Yasir has consistently delivered exceptional results, earning a reputation for operational excellence and client satisfaction. Driven by a passion for innovation, he has spearheaded the adoption of cutting-edge technology to optimise property management processes and elevate the tenant and guest experience.
Yasir oversees a diverse portfolio of assets across Central London and Regional UK. With more than a decade of experience in the real estate and hospitality sectors, Yasir has consistently delivered exceptional results, earning a reputation for operational excellence and client satisfaction. Driven by a passion for innovation, he has spearheaded the adoption of cutting-edge technology to optimise property management processes and elevate the tenant and guest experience.
LET'S WORK TOGETHER
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